Shipping Policy

At Exquisite Jewelry Co., we aim to process and deliver orders as efficiently as possible.

  1. Shipping Destinations

We ship to eligible destinations supported by our logistics partners. Availability may vary based on delivery location and carrier limitations.

  1. Shipping Methods and Rates

Expedited Shipping: $8.99
Free Shipping: Free for orders of $49.00 and above
Standard Shipping: $5.99 for orders from $0.00 to $49.00

Shipping charges are displayed at checkout where applicable.

  1. Estimated Delivery Time

Estimated delivery time is 10 to 20 business days. Delivery estimates are not guaranteed and may vary due to factors such as order volume, customs clearance, holidays, weather events, incorrect address details, or carrier delays.

  1. Order Processing

Orders are typically processed within a reasonable timeframe after payment confirmation. Processing times may be extended during peak periods, promotional events, or when additional verification is required.

  1. Tracking

If tracking is available for your shipment, tracking details will be provided once the order has been dispatched.

  1. Delays

We are not responsible for delivery delays caused by shipping carriers, customs, force majeure events, or circumstances beyond our reasonable control. However, we will try to assist with shipping-related questions where possible.

  1. Incorrect Addresses

Customers are responsible for entering accurate shipping information at checkout. If an order is returned or delayed due to an incorrect or incomplete address, additional shipping charges may apply.

  1. Lost Packages

If you believe your package has been lost, please contact us at service@exquisitejewelryco.com. We will review the issue and provide reasonable assistance.